Challenge: Cost Reduction/ Containment and Operational Scalability

While organizations in general try to be efficient and cost conscious, most clients are seeing this need increase due to accelerated growth in the Healthcare market whether its organic or due to the overall consolidation trend occurring in this vertical.   Additionally, reimbursement rate reductions in recent years have Healthcare Providers feeling further pressure to look at every faucet of the business to cut costs.

Solution/Case Study 2: A world-renowned academic healthcare system, was on an aggressive M&A growth strategy.  Even though our client had some leading technologies, they quickly realized their department model was not stable or scalable.  Partnering with our client, together we assessed the situation and developed a roadmap and digital strategy to move them to a desired future state.  Through reorganization of the department, implementation of standard processes and new advanced technologies, while maximizing the functionality of existing technologies, we transformed the department from a clerical model to a scalable analytical one. Productivity increased 200% over 3 years (2000 to 6000 invoices processed monthly per FTE), digitizing invoices and payments to over 90%, and the department is now comprised predominately of analysts focused on strategic activities vs. clerical staff manually processing transactions.