A $5B Healthcare organization had Card and ACH programs in place…

but was still missing key payment solutions & strategies—leaving 50%+ of their total opportunity on the table.

This is more common than most realize.

On the surface, their payment environment looked “in place”:
• Virtual card program
• Standard ACH processes
• Bank-led supplier campaigns

But when we took a closer look, two gaps became clear:
1. Missing payment capabilities. They lacked 2–3 high-impact digital payment solutions that materially increased adoption, improved returns on working capital, and reduced payment fraud and loss.
2. No coordinated strategy
• No defined approach to supplier payment adoption
• No structured supplier onboarding beyond periodic bank outreach
• Limited alignment between AP, Treasury, and Supply Chain

In other words—
they had pieces of the model but were still capturing only a fraction of the total opportunity.

Over ~9 months, we worked with the organization to:
• Introduce & implement additional high-impact payment solutions
• Build a coordinated, multi-program payment strategy
• Align AP, Treasury, and Supply Chain around working capital objectives
• Implement a more proactive supplier onboarding model

The result within 12 months:
• 50%+ increase in returns on working capital
• 100% increase in digital payments, reducing overall payment costs
• Expanded supplier adoption across multiple payment types
• Reduced exposure to payment fraud

The takeaway:
Most organizations don’t just need better execution…
they need the right combination of solutions and strategy.

It often takes just a few data points to understand what that opportunity could look like.